Professional delivery service
70 years trusted Calor partner
Friendly expert advice
Professional delivery service
70 years trusted Calor partner
Friendly expert advice
Here at Bell our aim is to keep everything as simple as we can for our customers, however, there are a few processes which need formalising, one of which is cylinder refills and returns.
When you buy a gas bottle from us, you’ll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it’s empty, you can simply exchange it for a pre-filled cylinder and pay for the gas.
If you have no further need for the bottle, simply return to us within two years to receive a partial refund on the cost of the refill agreement. This is based on a sliding scale, dependant on length of time the agreement has been in effect.
If you have any queries about our bottle refill and exchange policy, please don’t hesitate to contact us and one of our Calor team will be able to help 01604 777511.